Grokosity respects your privacy. This policy explains what data we collect, why we collect it, and how you can exercise your rights. It applies to all visitors and users of grokosity.com.

1. Data We Collect

• Personal data you provide: name, email address, phone number, and any message content submitted through contact forms or consultation requests.
• Technical data: browser type, device information, IP address, operating system, and pages visited. This is collected via cookies and similar tracking technologies.
• Analytics data: aggregated usage statistics, event tracking, and interaction patterns to improve our services.

2. How We Use Your Data

• To respond to your inquiries, process consultation requests, and deliver our services.
• To improve our website, content, and instructional design offerings.
• To send relevant updates or workshop information, only with your explicit consent.
• To comply with legal obligations and prevent misuse.

3. Cookies & Tracking

We use essential cookies for site functionality and analytics cookies (e.g., Google Analytics) to understand how visitors interact with our content. You can manage cookie preferences through your browser settings. Third-party services may set their own cookies; we do not control these.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share data with trusted third-party processors who help us operate the website and deliver services, including:

• Web hosting providers
• Analytics services (e.g., Google Analytics)
• Email and form processing tools
• CRM platforms used for client communication

These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are stored for up to 24 months. Analytics data is retained for 26 months.

6. Your Rights

Depending on your jurisdiction (including GDPR and CCPA), you have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
• Opt out of the sale or sharing of personal information (we do not sell data).

To exercise these rights, contact us using the details below. We will respond within 30 days.

7. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no internet transmission is completely secure.

8. Anti-Misrepresentation Statement

Grokosity does not make misleading claims, use fake urgency, fabricate endorsements, or misrepresent its affiliation with any third party. All testimonials and case studies on this site are genuine and reflect actual client work. We do not guarantee specific results without documented evidence. Our ownership and contact information are clearly stated.

9. Contact Us

For privacy-related inquiries, data requests, or complaints, please contact:

Grokosity
511 Olivia Greens Apt. 303
Phone: +27(16)4479328
Email: info@grokosity.com

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.